Question: How do I order?
Answer: Simply click the "Buy it now" button, and then go to your cart:
After that, please click "check out" (or the PayPal button), and fill in your details.
Question: Are my payments secure?
Answer: Yes, it's 100% Secure.
We use the PayPal secure payment gateway.
** You can use the PayPal checkout to pay with the major credit card companies.
Question: How long does shipping take?
Answer: Please allow between 14-35 business days depending on your location.
(Brazil and Italy might take a little longer)
PLEASE NOTE: The Cutoff Time for Christmas Shopping is 27th November Midnight!
Question: How do I receive multiple item order?
Answer: If you order several products, each one will be sent in a separate package (in most cases).
Question: Are the FREE products really free?
Answer: They are really free, but you do need to pay for the shipping. To get shipping amount, please fill in your address in the checkout page.
Question: What happens if I'm not happy about the product/service?
Answer: We guarantee the arrival of the product in under 35 business days and the quality of the product.
In case of damaged product, the size of the product doesn't fit the sizing chart or if we sent the wrong size, we will provide a replacement or a refund after seeing a photo proof of the issue (with measurement).
If the wrong size was ordered by the customer, we will offer a free replacement. The buyer will need to cover shipping & handling costs only.
Please contact our support and they we will be happy to help. email@example.com
Question: How do I contact support?
Answer: Please contact support only by this email: firstname.lastname@example.org. If you will send an email to our PayPal email or any other email (or phone) you might not get a reply.
We usually reply to emails within 48 hours, but at certain times we might have a high volume of emails so it might take a little longer (after Christmas for example).
Question: What happens if I order a wrong size of a t-shirt?
Answer: Some of our shirts have the smaller size than usual. Please notice the bold & red note on these shirts. On these shirts, please order a bigger size shirt, and double check the size chart. We currently do not provide a return option, but we do offer to send a new shirt for a small reshipment fee.
Have any other question? Contact us at email@example.com
The Inspiring Mart Team.